Why Choose One Stop

Our business is to keep yours clean. One Stop Janitorial & Services LLC is a family-owned facility services company founded in the Rio Grande Valley in 2013 and grown over the past decade into a partner trusted across Texas and into Raleigh-Durham, NC. As owners and operators, we put our experience, our people, and our name behind every facility we serve.

What We Do

One provider for the full scope of facility services:

• Janitorial & Custodial Services
• Floor Care (strip, wax, buff, restoration)
• Window Cleaning
• Carpet Cleaning
• Disinfecting Services (EPA-approved, hospital-grade)
• Pressure Washing
• Post-Construction Clean-Up
• Facility Maintenance & Building Support
• Landscaping & Grounds Upkeep

Our Transition Plan

From the day a contract is awarded through your first day of service, our onboarding is built for a smooth, seamless transition with no interruption in service:

• Award & Staffing — Interview top candidates immediately and, where permitted, evaluate the existing crew to preserve institutional knowledge while raising the bar.
• Onboarding — Background checks, facility-specific applications, and equipment orientation for every team member.
• Pre-Start Training — Crews trained on safety protocols, cleaning procedures, and facility-specific expectations before day one.
• Day One — An on-site supervisor leads hands-on training: safety, dispenser maintenance, equipment use, and detailed techniques tailored to your facility.
• Ongoing Oversight — Daily logs, on-site inspection reports, and direct client updates. Supervisors stay involved and issues are addressed without delay.

How We Operate

Daytime Janitorial

• Maintain common areas and restrooms throughout the day
• Check and refill dispensers
• Respond to clean-up emergencies on site
• Monitor and maintain consumable inventory

Cleaning Crew

• Thorough, detailed cleaning of the entire facility
• Refill dispensers and replace consumables
• Sweep, mop, and dust all surfaces and floors
• Leave every space cleaned, sanitized, and ready for next-day use

Supervisor

• Direct work and set expectations for the team
• Train all staff on safety and proper procedures
• Conduct regular inspections and monitor performance
• Maintain equipment and custodial-closet standards

Chemicals & Equipment

We provide all tools, machines, and supplies at no cost to the client: EPA-approved hospital-grade disinfectants for high-touch and shared surfaces, professional-grade neutral cleaners safe for all floor types and finishes, and purpose-specific specialty cleaners — applied with commercial-grade equipment kept in excellent condition.

Technology-Driven Service

We run operations on Janitorial Manager, a purpose-built platform for professional cleaning companies, so every account is managed, tracked, and reported in real time:

• Work Order Management — real-time creation, assignment, and tracking
• Digital Inspections — mobile quality inspections with photo documentation
• Supply & Inventory Tracking — automatic consumable tracking and replenishment
• Employee Scheduling — staffing, time tracking, and attendance
• Client Communication — submit requests and view service reports directly
• Automated Reporting — performance reports and audit logs

Safety, Training & Compliance

Every team member completes OSHA-aligned safety training before deployment, with refreshers throughout the year — covering hazard communication and SDS, bloodborne pathogens and biohazard handling, PPE, safe chemical handling and storage, slip/trip/fall prevention, and equipment safety.

• Background checks completed on every team member before deployment
• EPA-registered, hospital-grade disinfectants on high-touch and shared surfaces
• Fully insured, with coverage that exceeds minimum industry requirements
• Adherence to OSHA and industry safety regulations across every site

Industries We Serve

Airports • Banks & Financial Institutions • Medical Centers • Schools • Call Centers • Government • Office Towers • Retail • Auto Dealerships • Manufacturing

Why Clients Choose One Stop

• Long-Term Relationships — many clients have stayed with us for years, and we work to earn it every day.
• Trained & Certified Staff — every employee is trained in safety and proper technique before working a site.
• Comprehensive Portfolio — janitorial, floor care, window cleaning, landscaping, facility maintenance, and more, under one provider.
• Rigorous Quality Assurance — inspection routines and proactive feedback resolve issues before they become problems.
• Extensive Coverage — over 2,250,000 sq ft managed across Texas, with capacity for facilities of any scale.
• Responsive Service — accessible at all times, with concerns resolved quickly.
• Compliance & Ethics — ethical practices, industry compliance, and confidentiality on every engagement.
• Comprehensive Insurance — coverage that exceeds minimum requirements.
• Local, Owner-Operated — ownership is hands-on in day-to-day operations, proactive and accountable.

Selected Past Performance

A sample of the facilities we serve across Texas and Raleigh-Durham, NC. Full client references available on request under NDA.

• International airport (South Texas) — 100,000 sq ft, full custodial 7 days/week including holidays, with floor, window, and carpet care. Since 2020.
• 32+ branch Texas bank network — statewide consumables supply, dispenser installation, emergency service, and full cleaning operations. Since 2020.
• 200,000 sq ft McAllen office tower — full-time daytime cleaners plus after-hours crews, 6 days/week, with emergency response and grounds care. Since 2022.
• Statewide retail chain (10+ Texas locations) — facility maintenance across locations. Since 2024.
• Harlingen-area medical center campus — staffing, facility maintenance, cleaning, and floor care. Since 2024.
• National auto-dealership group (San Antonio & RGV) — dealership janitorial across showroom, service, and common areas. Since 2023.
• Major call-center operation (McAllen) — 60,000 sq ft, day and night porters, 7 days/week. Since 2020.
• Manufacturing facility (Schertz) — janitorial and facility cleaning. Since 2026.
• Rio Grande Valley county government — janitorial and custodial across county facilities (2021–2026).