FAQ

1. What should I do to prepare for my cleaning service?

You don’t need to do much! Just make sure your space is clear of personal items and that our team has access to the areas you want cleaned. We handle the rest—from floors to windows to full disinfecting.
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2. Do you provide cleaning supplies and equipment?

Yes. We provide all of the equipment and chemicals needed to service your facilities. We also have the capability of providing consumables and dispensers.

3. What kinds of cleaning products do you use?

We use Spartan’s professional-grade cleaning products that are non-acidic, neutral, and hospital-grade to ensure powerful disinfecting without damaging surfaces. These solutions provide safe, effective cleaning that leaves every area fresh, sanitized, and well-maintained.

4. What types of cleaning services do you offer?

We handle everything from commercial and office cleaning to facility maintenance and post-construction detailing.
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5. Do you offer green or eco-friendly cleaning options?

Yes. We offer environmentally responsible products that reduce harsh chemical exposure while still achieving hospital-grade sanitation. Green cleaning is ideal for schools, medical offices, and eco-conscious workplaces.

6. Do you provide free estimates?

Absolutely. We offer free quotes with no obligation.
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7. How do I book your cleaning services?

Booking is simple. Fill out our online request form or give us a call to schedule your cleaning. You can also email us at office@onestopjs.com. We provide flexible scheduling for daily, weekly, or monthly visits.
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8. How often should offices in Texas schedule deep cleaning?

Most offices benefit from a deep cleaning every 3 to 6 months, depending on foot traffic and the nature of the work. Facilities like gyms or medical offices might need more frequent deep cleans.
Learn about our deep cleaning and disinfection options

9. What’s the difference between janitorial services and commercial cleaning?

Janitorial services usually involve daily or routine cleaning tasks like trash removal, vacuuming, and restroom upkeep.
Commercial cleaning often means more detailed or specialized services such as deep floor care, window cleaning, or post-construction cleanup.
Compare our cleaning options

10. How should I prepare my facility for a professional cleaning crew?

No special preparation is needed — our trained professionals handle everything. We just ask that we have clear access to the areas being cleaned and are informed of any special instructions or restricted spaces.

11. Do you offer emergency cleaning services?

Yes, we provide emergency and after-hours cleaning, especially for sanitation, flood cleanup, or post-event cleaning.
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12. Do you clean specialized facilities like hospitals or schools?

Yes, we provide specialized cleaning for a variety of facilities:

• Hospitals and medical offices
• Schools and educational buildings
• Gyms and fitness centers
• Banks and financial institutions
• Warehouses, retail stores, and dealerships
  View specialized facility cleaning

13. What’s included in your post-construction cleaning?

Our post-renovation cleanup includes debris removal, surface wipe-downs, window cleaning, fixture detailing, and final polishing—making spaces move-in ready.
See construction cleaning services

14. What is touchpoint and disinfection cleaning?

Touchpoint cleaning targets high-contact surfaces such as door handles, light switches, elevator buttons, and shared equipment. This helps reduce bacteria and virus transmission—especially important in offices, gyms, and schools.
Explore our disinfection & health safety services

15. Do you offer floor maintenance services?

Yes. We specialize in floor stripping, buffing, waxing, burnishing, and tile and grout cleaning to keep your floors looking professional.
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16. Do you clean carpets and upholstery?

Yes. We provide carpet shampooing, steam cleaning, and spot treatments for all types of commercial flooring.
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17. Do you provide window and glass cleaning?

Yes. Our crews clean both interior and exterior glass surfaces for offices, storefronts, and large facilities—streak-free and safe.
See window cleaning details

18. Are your cleaning products safe for staff and customers?

Yes. We use OSHA-approved products and always follow manufacturer safety guidelines. Our cleaning solutions are designed to sanitize without leaving harmful residues.

19. How do you ensure safety and privacy during cleaning?

Every technician is background-checked, insured, bonded, and trained in confidentiality protocols to protect client privacy and workplace security.

20. How do you handle facility maintenance support?

Our facility maintenance services cover ongoing cleaning, floor care, and building support. We can customize schedules for multi-site management or specific maintenance contracts.
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21. What areas in Texas do you serve?

We proudly serve the Rio Grande Valley, San Antonio – entire Hill Country, Houston, Dallas and more! If your business operates nearby, contact us- we likely cover your area too.

22. What factors affect the cost of cleaning services?

Pricing depends on building size, cleaning frequency, and type of service. We offer fair, transparent rates customized to your needs.
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23. Why should Texas businesses choose One Stop Janitorial & Services?

Because we deliver what others promise: consistent quality, dependable staff, fair pricing, and flexible scheduling. Our mission is to keep your facility spotless and your operations uninterrupted.
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